Privacy Policy

Introduction

At Handi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our service through WhatsApp.

Information We Collect

How We Use Your Information

We use your information to: provide and improve our service, match you with relevant professionals, process payments securely, communicate with you about your bookings, enhance your user experience, provide customer support, prevent fraud and maintain security, and comply with legal obligations.

Information Sharing

Data Security

We implement strong security measures to protect your information: encryption of data in transit and at rest, limited access to personal information, regular security audits, secure authentication of service providers, and secure storage with certified cloud providers.

Your Rights

You have several rights regarding your personal information: access your information, correct inaccurate information, delete your information (subject to legal obligations), restrict processing, object to processing, and data portability. To exercise these rights, contact us at support@handi.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate legal purposes.

Children's Privacy

Our service is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by sending a message to your WhatsApp number or by posting a prominent notice on our platform.